Valour Aesthetics

Terms & Conditions

Valour Aesthetics – Legal Page

Welcome to Valour Aesthetics. By booking or using our services, you agree to the following Terms & Conditions, Privacy Policy, and Disclaimer. These ensure transparency, safety, and professionalism in all treatments.

 

📜 Terms & Conditions

Overview

Our Terms & Conditions outline booking rules, cancellations, payments, and treatment guidelines to protect both client and practitioner.

Consultations

  • Free consultation recommended before any procedure.

  • Clients must disclose medical history and skincare details.

  • We may decline treatment if unsafe or unsuitable.

Bookings & Payments

  • 50% non-refundable booking fee required.

  • Mobile services: free in Ravensmead, charged by distance elsewhere.

  • Full payment due on or before treatment day.

Cancellations & Rescheduling

  • 24 hours’ notice required.

  • Late cancellations/no-shows charged 50% of treatment value.

  • Repeated cancellations may require deposits.

Late Arrivals

  • May shorten treatment time.

  • R60 late arrival fee applies.

Treatment Guidelines

Clients must avoid before treatment:

  • Alcohol (24–48 hrs)

  • Caffeine (12–24 hrs)

  • Blood thinners (3–7 days)

  • Tanning/sun exposure (7 days)

  • Intense exercise (24 hrs)

  • Harsh skincare (3–5 days)

 

🔒 Privacy Policy

Introduction

We respect your privacy and comply with POPIA (Protection of Personal Information Act).

Information We Collect

  • Contact details

  • Medical history

  • Booking/payment info

  • Communication records

Use of Information

  • Appointment scheduling

  • Treatment suitability & safe care

  • Payments & reminders

Data Protection

  • Secure storage, accessed only by authorized staff

  • No sharing or selling of data

Client Rights

  • Access, correct, update, or delete information (subject to legal obligations)

  • Withdraw consent for communication

Retention

  • Booking/payment records kept for compliance

  • Medical records retained for safe ongoing care

 

⚠️ Website Disclaimer

Medical Disclaimer

  • Treatments are cosmetic, not medical advice or diagnosis.

  • Consult a healthcare professional for medical concerns.

Results Disclaimer

  • Results vary per individual.

  • No guarantees on outcome or longevity.

  • Multiple sessions may be required.

Liability Disclaimer

  • Not liable for complications from failure to follow instructions, undisclosed conditions, or external factors.

Content Disclaimer

  • Website information is educational/promotional only.

  • Not a substitute for professional advice.

  • Content may change without notice.

Third-Party Disclaimer

  • References to WhatsApp or payment platforms are for convenience.

  • We are not responsible for third-party practices.

Consent

By booking or using this website, you acknowledge and agree to this disclaimer.

 

📱 Contact Information

For bookings, cancellations, or inquiries:

 

✨ This Legal Page ensures transparency, protects both client and practitioner, and provides a professional framework for Valour Aesthetics’ services.